General Questions
What is Aurora?
What is Aurora?
Aurora is an AI-powered platform that enables users of any skill level to create full-stack websites through natural language. Simply describe what you want, and Aurora builds it for you.
Do I need coding experience to use Aurora?
Do I need coding experience to use Aurora?
No! Aurora is designed for users of all skill levels. You can create full-stack applications using natural language descriptions, no coding required.
What technologies does Aurora use?
What technologies does Aurora use?
Aurora builds modern web applications using industry-standard technologies including React, Node.js, and other popular frameworks.
Can I export my code?
Can I export my code?
Yes, you have full access to your code and can export it at any time.
Account and Billing
How do I create an account?
How do I create an account?
Visit aurora.build and request access through the UI. Once approved, you’ll be able to sign in and start building.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards and debit cards through our secure payment processor.
Can I cancel my subscription at any time?
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your workspace settings. Your access will continue until the end of your current billing period.
Do you offer refunds?
Do you offer refunds?
Please contact our support team at support@aurora.build to discuss refund requests on a case-by-case basis.
Credits and Usage
What is a credit?
What is a credit?
A credit is the currency used in Aurora to send messages and generate content. Each message you send consumes a certain number of credits based on its complexity.
How many credits do I get?
How many credits do I get?
Free plan users get 5 daily credits (up to 30 per month). Paid plans include monthly credit allocations ranging from 100 to 10,000+ credits. See our Plans page for details.
When do my credits reset?
When do my credits reset?
Daily credits reset at midnight UTC. Monthly credits reset on the same day each month based on when you started your subscription.
Can I purchase additional credits?
Can I purchase additional credits?
Yes! Subscribers can purchase additional credits on top of their plan’s included credits. Credit top-ups are only available to users with an active subscription.
Do unused credits roll over?
Do unused credits roll over?
Credit rollover policies vary by plan. Check your specific plan details on the Plans page.
Projects and Features
How many projects can I create?
How many projects can I create?
You can create unlimited projects on all Aurora plans.
Can I collaborate with my team?
Can I collaborate with my team?
Yes! Aurora supports workspace collaboration with unlimited members on all plans, including the free plan.
What are private projects?
What are private projects?
Private projects are only visible to you and your team members. This feature is available on Pro and Business plans.
Can I use my own domain?
Can I use my own domain?
Yes, Pro and Business plan users can connect custom domains to their Aurora projects.
How do I deploy my project?
How do I deploy my project?
Aurora handles deployment automatically. Your projects are live and accessible as soon as you create them.
Technical Support
How do I get help?
How do I get help?
You can reach our support team at support@aurora.build or join our Discord community for community support.
What browsers are supported?
What browsers are supported?
Aurora works best on modern browsers including Chrome, Firefox, Safari, and Edge.
Is there a mobile app?
Is there a mobile app?
Currently, Aurora is available as a web application. Mobile apps may be available in the future.
How do I report a bug?
How do I report a bug?
Please contact support@aurora.build with details about the issue you’re experiencing, including screenshots if possible.