Contact support
Send an email to support@aurora.build. Include your account email and the project name.Fix common problems
The connector or plugin asks me to sign in again
The connector or plugin asks me to sign in again
- Disconnect Aurora in the settings of your AI client.
- Connect Aurora again.
- Sign in with the same account that owns your projects.
My project preview does not load
My project preview does not load
- Ask your assistant to start the dev server for the project.
- Wait about one minute, then open the preview URL again.
- If the preview still fails, ask your assistant to show the dev server logs.
A deployment failed
A deployment failed
- Ask your assistant to get the deployment status. The status shows the reason for the failure.
- Fix the build error in the project.
- Ask your assistant to redeploy the project.
Manage your account and data
- To change your plan or billing, sign in at aurora.build and open Settings.
- To delete your account and data, send an email to support@aurora.build.
- To read how we use your data, see the privacy policy.